Popular recruitment trainer and blogger, Ross Clennett, is coming to Auckland to run a special series of events hosted exclusively by Rice Consulting.

Formerly a top billing agency recruiter, Ross is now well known throughout New Zealand and Australia for his opinionated and insightful views published every week via his free eZine, InSight.

Ross’s training and coaching of recruitment agency consultants and leaders is highly respected due to its motivating, practical and immediately applicable take-away content.

Don’t miss this opportunity to experience the value of Ross’s knowledge and experience. All sessions have limited capacity so book early to secure your place.

Wednesday 14 March, 2012 9am – 5pm

From Rookie to High Performer: How Top Recruiters Generate and Fill More Jobs

This workshop is designed for recruiters who have got the basics in place and are now looking for the tips and techniques to take them to the next level of performance.  In this workshop popular recruitment trainer and coach, Ross Clennett, presents the techniques of top performing recruiters, the techniques that have them consistently outperform their industry peers.

Content includes:

• How to quickly build credibility with candidates and clients
• Effectively managing client expectations about candidate quality 
• How to write a high quality response job ad
• How to use social media to build an effective candidate referral network
• Ensuring all of your referred candidates are interviewed by your client
• How to successfully work with HR and internal recruiters
• Eliciting the most important interview feedback from clients and candidates
• Getting beyond the first sentence with a prospect on marketing calls
• Gaining exclusivity on jobs
• How to respond to client demands for discounts
• Filling temp jobs without sending resumes or arranging interviews
• How to avoid the ‘black hole’ of sending resumes and then having days/weeks of no client response
• The most important techniques to negotiate offers and negate counter offers
• How to turn a client into a key account
• How to get more important stuff done each day

Wednesday 14 March, 2012 5.30pm-7.30pm

Thriving or dying? Recruitment agencies in the 21st century

In his typical forthright and opinionated style, Ross will outline the changes occurring in the employment marketplace, how clients are responding to these changes and the subsequent key challenges for recruitment agencies to remain relevant and grow their sales and profit into the next decade and beyond. 

Ross’s insights are compulsory listening for recruitment company owners and managers wanting to stay relevant and profitable and build their reputation.

A Q&A session, hosted by Jonathan Rice, will be part of this session, followed by refreshments.

Thursday 15 March, 2012 9am-5pm

Leading Recruitment Teams

This workshop is specifically designed for Team Leaders, GMs, CEOs or any other person who directly leads a team of recruitment consultants. The content of the day is purely focused on building, developing and leading a high performance team of recruitment consultants. This is not a business strategy or theory session, all the content is practical and immediately applicable to a recruitment leader’s daily work.

Content:

• Where am I now as a leader? Self assessment exercise to determine where you are now with respect against key leadership behaviours.
• The difference between leadership and management and how to get the balance right to lead recruiters
• Self assessment exercise: What are your leadership strengths and how to develop the core competencies of leadership
• The communication essentials of leading recruiters: how to create a motivating team environment
• How to increase your chances of hiring people that will become successful recruiters in your team
• Balancing your day: billings versus leading
• Performance management: how to set expectations and have coaching conversations to improve the skills, attitude and performance of each team member
• Live coaching conversations demonstration: Ross will demonstrate how to have difficult conversations that are win/win

Notes

1. All events will be held at Generator, Level 1, Stanbeth House, 28 Customs St East, Auckland
2. Prices quoted are in NZ$
3. All of Ross Clennett's programs are recognised by the RCSA (Aus & NZ) as being applicable professional development programs for attainment and retention of professional post-nominals eg APRCSA, Fellow etc.
4. All events are fully catered. Workbooks are provided for each workshop.
5. Receive a FREE ticket to evening Keynote speech 'Thriving or dying? Recruitment agencies in the 21st century' for each Workshop ticket purchased.